AlulaConnect offers two types of permissions. When creating a user select between the two user types that suite the access required for each login. 

Dealer Users – This user type will have unrestictred access to searching and editing Customer Accounts and Devices. This offers the same type of access as the original user that is created for logging into AlulaConnect. These users can also access the side menus to edit any Branding, Device Defaults, CS Receivers and Receiver Groups among other AlulaConnect features.

Technician Users – This user type has limited search options and requires that the user knows the Device MAC address and the Customer Account Number or last four of the central station account number. Once a Technician User searches for this they can only view that single Device. Once they are accessing that account they have the same permissions to device programming or user changes that a Dealer User would.

All Users are able to subscribe to Alula Service Status Updates via email.