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  3. FAQ
  4. How Can Sub Users Access Mobile App?
  • Log into the Alarm Dealer portal using the customer’s primary username and password.
  • Click ‘Contact List’, click on ‘Add Contact
  • Generate an unique username and password, confirm the password and click on ‘Create User
  • Once the Sub-User account has been successfully created, click on ‘Manage Locations
  • Click on the dropdown arrow to the far right in the box
  • Select a sub user name from the dropdown list
  • Click on the mac address in the ‘Denied’ box and click on the left green arrow which will move the mac to the ‘Granted‘ box.
  • Click ‘Save
  • Install mobile app and confirm login

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