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How Do I Replace/Swap A Device?

Register Hardware (all devices have to be registered to your company inventory prior to being added to a customer account)...
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How To Change My Dealer Password?

How do I change my dealer password? Log into AlulaConnect with your existing dealer credentials. Click on your dealer name...
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How To Create Sub Users

How do I add sub-users? From AlulaConnect, select the desired customer account from the customer tab on the left side....
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How To Recover Lost Password

As the end-user, go to alarmdealer.com, click on the ‘recover password’, a temporary password will be sent to the email...
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How To Register Equipment

Sign in to Alarmdealer.com using your Dealer username and password Click ‘Dealer Menu’ drop down, select ‘Hardware Registration’ Enter 12-character...
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How To Select Service Plans

Service plans are selected on the Device Profile page Alarm Transmission is selected for the communication of signals from the...
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What Is Caller ID Phone Number

Every signal that is sent to your central station will have this number masking where they are coming from. This...
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PUSH versus SMS/Text Notification

PUSH vs SMS/Text Notifications are very similar. They both identify the alarm system address, alarm signal and zone, and zone...
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