Video Services Delay

1:23 pm CST

All video services are now working

10:14 am CST

Engineering is still working to resolve and still do not have a time frame for full restoration.

9:38 am CST

We are about 1.5 hours into a platform delay affecting video services. Engineering is engaged and working on the issue and I will pass along more information as it comes in around anticipated resolution times.

Alula Marketing VP Brad LaRock featured in SDM

Alula Marketing VP Brad LaRock is featured in SDM magazine’s new “State of the Market” report for 2020.

LaRock comments on the Interlogix shutdown at the end of 2019 and the opportunities it opened up for innovation.

Brad LaRock, vice president of marketing at Alula, an all-in-one security and home automation platform based in St. Paul, Minn., says 2019 was a year of transition, partially due to big companies such as Interlogix closing their doors.

Alula took advantage of the instability by creating new solutions, such as the Connect-XT, which helped professional installers upgrade Simon panels after the Interlogix shutdown.

“Innovations like this led to over 50 percent growth in activations for Alula Interactive,” LaRock says.

LaRock also discussed how Covid-19 has led to a surge in partner wishing to offer a customer-installed do-it-with-me solution.

Alula has seen increased interest in adoption of its pro-guided, contactless install model since the pandemic started.

“The industry had already started dipping a toe in self-install models to compete with big tech DIY brands, but with the sudden onset of social distancing, we expect this trend to markedly accelerate with every company exploring new ways to reach customers without face-to-face exposure,” LaRock says.

Read the whole article here.

Alula’s New Connect-XT Offers First Ever Remotely Installed 5G-Ready Sunset Fix

Alula, the leader in smart security and automation systems for professional installers, announced a solution for dealers to stay on track to upgrade smart home security systems to meet the approaching 3G cellular sunset. Connect-XT provides dealers with an easy-to-install product that upgrades an outdated panel while servicing customers in a safe way.

Connect-XT, which can easily upgrade Simon XT, XTi and XTi5 panels to a modern, mobile, interactive security experience, can now be easily installed at home. Alula is the first to offer a 5G-ready cell card that can easily be installed by the end-user. This allows Pro installers to get ahead of their sunset obligations even if they are unable to do an in-person visit due to concerns around Coronavirus.

The new CAT-m1 cellular card interacts with the Simon panel serial automation interface, providing full sensor status, system status and arming controls. Not only will this card save Simon products from the upcoming 3G sunset, but it is also compatible with the 5G standard as well, meaning that Security Pros and their Simon customers need not worry about the next cellular sunset.

Beyond technological upgrades, the Connect-XT offers a solution for customers who are hesitant to have individuals enter their homes in these unprecedented times. The Connect-XT’s easy, one-tool installation allows for any individual with a legacy system and a screwdriver to complete the upgrade.

“At Alula, we are striving to do our part to maintain business operations and safety for our partners and their customers during a time of social distancing and uncertainty,” said Paul Saldin, Vice President of Engineering at Alula. “Providing this first-to-market product for an incredibly easy install gives Security Pros the opportunity to get ahead of the Sunset even if they can’t visit a customer’s house right now.”

During the development of the Connect-XT, the Alula engineering team drew on deep knowledge of the Simon products and harnessed this insight to deliver a solution that’s easy to install and upgrades the functionality.

“No longer must a security dealer choose between maintaining a security system and adhering to appropriate social distance protocol,” Saldin said. “The Connect-XT is a solution designed to keep our partners and their customers safe.”

ABOUT ALULA
Alula is the only all-in-one security and home automation platform purpose-built for today’s independent security and installation professionals. From sensors to hub to network, Alula offers a complete, end-to-end solution and one accountable partner. Today, thousands of partners across North America have over 300,000 active locations secured and connected with Alula. Designed for professionals, the Alula platform provides a complete security, automation and video solution for renters, homeowners and commercial installations. Alula is a business-driven platform designed to reduce truck rolls, increase RMR, simplify inventory and put today’s professional providers in control of their business, their customers and their revenue. The Alula platform is available nationwide through distributors that cater to the alarm and integrator industry. For more information about the Connect-XT, visit https://alula.com/connect-xt/. For more information about Alula, visit http://www.alula.com.

Alula’s Slimline Touchpad Honored as Most Valuable Product for 2020

Alula, the leader in smart security and automation systems for professional installers, has won Security Sales & Integration award for the 2020 Most Valuable Product (MVP) for the Slimline Touchpad, the latest security and automation interface to deliver the integrated app experience powered by Alula Interactive.

This award acknowledges superior products and services for electronic security industry professionals. While the MVP Award is typically announced at ISC West, due to the postponement of the event, Security Sales & Integration has announced the award winners ahead of this year’s conference.

“I don’t envy the panel of independent expert judges who had to evaluate and select winners among so many outstanding solutions,” says Security Sales & Integration Editor-in-Chief/Associate Publisher Scott Goldfine. “But pick they did, and those entrants should be quite proud of the achievement while dealers and integrators should be paying very close attention so as to integrate these offerings into their portfolios.”

Released March 2020, the updated Slimline Touchpad controls every aspect of a modern security system, delivering control of video cameras, Z-Wave devices and intrusion and environmental sensors. It offers the ability to add audible zone status so that the device announces when a door or window opens and closes, and has a user interface that matches the cell phone app, which is unique in the industry.

“Alula is honored to receive this award for innovation and to offer our partners a modern solution for onsite interactive control,” said Brian McLaughlin, CEO of Alula. “The ability to take a clunky old keypad off the wall and replace it with a modern, interactive security and automation experience is a game changer for our partners and another reason why Pros are flocking to Alula as the fresh new alternative.”

The Slimline Touchpad works with the BAT-Connect Communicator as well as Alula’s award-winning Connect+ panel. Unlike competing products that have limited functionality for additional touchpads away from the hub, the Connect+ allows subscribers to have four fully functional Slimline Touchpads spread throughout the home.

MVP entries were judged on a number of factors, including innovation, functionality, competitive advantages, benefits to the installer or monitoring provider and value to the end user.

ABOUT ALULA
Alula is the only all-in-one security and home automation platform purpose-built for today’s independent security and installation professionals. From sensors to hub to network, Alula offers a complete, end-to-end solution and one accountable partner. Today, thousands of partners across North America have over 300,000 active locations secured and connected with Alula. Designed for professionals, the Alula platform provides a complete security, automation and video solution for renters, homeowners and commercial installations. Alula is a business-driven platform designed to reduce truck rolls, increase RMR, simplify inventory and put today’s professional providers in control of their business, their customers and their revenue. The Alula platform is available nationwide through distributors that cater to the alarm and integrator industry. For more information about the Slimline Touchpad, visit https://alula.com/slimline-touchpad/. For more information about Alula, visit http://www.alula.com.