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<p>How Can Sub Users Access Mobile App? On AlulaConnect, click on the &#8220;Customers&#8221; tab on the left side of the page, and proceed to click on the desired&#8230;</p>

<p>Register Hardware (all devices have to be registered to your company inventory prior to being added to a customer account) Click ‘Dealer Menu’ select ‘Hardware Registration’ Enter the&#8230;</p>

<p>How do I Associate Equipment With An Account? Using AlulaConnect, navigate to the desired customer account to which you wish to add hardware. Click on the &#8220;Account Devices&#8221;&#8230;</p>

<p>How do I change my dealer password? Log into AlulaConnect with your existing dealer credentials. Click on your dealer name in the top right corner, and a dropdown&#8230;</p>

<p>How do I change a customer’s username? In AlulaConnect, navigate to your customer list and click on the intended customer. Under the “Account” tab, edit the “Username” field&#8230;</p>

<p>Can I access multiple locations using one application? The answer is YES. Within AlulaConnect, you can assign multiple MAC addresses to the same account, by clicking the &#8220;Add&#8230;</p>

<p>Can a dealer view device signals? The answer is YES. Sign into AlulaConnect, and select the desired customer account from the Customer&#8217;s tab. Click the &#8220;Account Devices&#8221; tab&#8230;</p>

<p>How are signals relayed to the end user in the event of an alarm? Alula utilizes text messages, push notifications, emails, and automated phone calls to notify customers&#8230;</p>