<p>Please visit https://alula.com/knowledge-base/for a complete list Alula has designed all of our alarm communicators to work with panels which utilize Contact ID (CID). Alula has gone one step further</p>

<p>Our communicators and smart devices utilize the Internet and Cellular networks to relay alarm signals and device controls. Our dual-path products offer alarm communications over Internet with a</p>

<p>How do I add sub-users? From AlulaConnect, select the desired customer account from the customer tab on the left side. Once you&#8217;ve selected an account, click on the</p>

<p>As the end-user, go to alarmdealer.com, click on the &#8216;recover password&#8217;, a temporary password will be sent to the email address the end user has on their account.</p>

<p>Sign in to Alarmdealer.com using your Dealer username and password Click &#8216;Dealer Menu&#8217; drop down, select &#8216;Hardware Registration&#8217; Enter 12-character mac address and crc number, click &#8216;Register Hardware&#8217;</p>

<p>How do I delete a device from a customer&#8217;s account? In AlulaConnect, navigate to the &#8220;Customers&#8221; tab and select the desired customer. Click on the &#8220;Account Devices&#8221; tap</p>

<p>Transferring a device from one account (originating account) to another (receiving account): Old Account: You will need to be logged in as a dealer to be able to</p>