BAT-WIFI Board Button Configuration

1 Tap – Device will go into WPS mode and should search for nearest WPS activated Wi-Fi router in the area.
2 Taps – Device will indicate Wi-Fi signal strength [Device must be paired to a Wi-Fi]
3 Taps – Device will factory reset and lose connection to any Wi-Fi it was previously attached to.4 Taps – Device will force a firmware upgrade [Device must be paired to the Wi-F- router]
Should any pairing issues occur, press the SW1 button 5 times to factory reset and start the pairing process over.

Activity(LED) Lights (WiFi Devices) Board Button Configuration

LED 1 – is used for DHCP & Network connection diagnostics:

  • Solid: Indicates a connection has been made to ipDatatel. (The device is Online)
  • 3-Flashes: Indicates the device is not connected to the Internet or is not assigned an address from the router
  • 7-Flashes: Indicates the device is still working on “AP Configuration”, therefore is not connected to the WIFI Network.

LED 2 – Used to indicate keybus connectivity

LED 6 – (When not connected to a Wi-Fi Router)

  • Flashing: Indicates device is searching for a router in WPS mode.
  • Solid: Indicates the device has found a router via WPS Mode.

LEDs 3 to 6 – (When connected to a Wi-Fi Router)

  • ¬†Displays signal strength, indicated on device startup and updated every 4 hours

BAT-CDMA-WIFI Board Button Configuration

1 Tap – Device will go into WPS mode and should search for nearest WPS activated Wi-Fi router in the area.
2 Taps – Device will indicate Wi-Fi signal strength [Device must be paired to a Wi-Fi]
3 Taps – CDMA Module Service Provisioning (OTAP)
4 Taps – Device will force a firmware upgrade [Device must be paired to the Wi-F- router]
5 Taps – Device will factory reset and lose connection to any Wi-Fi it was previously attached to.
Should any pairing issues occur, press the SW1 button 5 times to factory reset and start the pairing process over.

Connecting To A Wireless Network (WPS)

  • Tap SW1 the button 5 times (top left button)
  • Follow the router’s directions to turn on WPS.
  • Now tap the SW1 button 1-time to enable WPS mode on the device. LED 6 will blink as long as the device is in WPS mode.
  • Once the Wi-Fi device and the router are paired successfully, LED 6 will go solid indicating it has connected

Connecting To A Wireless Network (AP Configuration)

  • Tap the SW1 button 5 times (top left button)
  • On your smartphone or laptop, turn your Wifi connection off then back on.
  • Connect to the BAT WIFI network name: IPD-CFG-AP-XX-XX-XX.
  • Open a web browser. In the address bar type: 192.168.100.1
  • Click “Scan for Wireless Networks”
  • Select the customer’s wireless network name. ¬† If security credentials are required, you will be prompted to enter them.
  • The message ‘Reconnection in Progress’ will appear when the Wi-Fi setup is successful.

Will Your Products Transmit Signals To My Central Station? YES

  • Alula alarm communicators capture the signal from the panel and transmit to our network where they are then transmitted to your designated central monitoring station via IP or phone line.
  • Alula provides a dual-path communication solution, giving you two separate transmission paths to your central station.
  • Alarm signals are normally routed to your central station; however, signals such as open/close can be routed directly to the customer.

What is Loss of Remote Supervision (E356)

This is formally known as Loss of Central Polling

  • A E356, or Loss of Remote Supervision, is generated from Alula servers.
  • This is an indication that your device whether it is on Cellular, IP, or both Cellular and IP has lost a connection with Alula for longer than the Supervision Timer.

What Is Caller ID Phone Number

  • Every signal that is sent to your central station will have this number masking where they are coming from.
  • This is useful when troubleshooting lost signals or signals that have gone over to wrong accounts. Often a good trouble shooting technique is to call a Central Station and trace this number.

How To Transfer A Customer From One Dealer To Another

  • Sign in to Alarmdealer.com using your Dealer username and password
  • Click on ‘Dealer Menu’, select ‘User Accounts’
  • Under the Username column, click on the account to be transferred
  • Click on the ‘Transfer Account’ button, enter the required information
  • Contact Tech Support at 888-88-Alula and request the transfer be approved
  • Once transfer has been approved, receiving company must accept the account