• Terminal 1(TIP) should be wired to Tip on the alarm panel (used for communication)
  • Terminal 2(RING) should be wired to Ring on the alarm panel (used for communication)
  • Terminal 3(POS AUX) should be wired to Pos aux on the alarm panel
  • Terminal 4(NEG AUX) should be wired to Neg aux on the alarm panel
  • Terminal 5(Y IN) should be wired to the Yellow terminal on the alarm panel (used for interactive service)

·       Terminal 6(G IN) should be wired to the Green terminal on the alarm panel (used for interactive service)

Board Button Configuration

1 Tap – Device will go into WPS mode and should search for nearest WPS activated Wi-Fi router in the area.

2 Taps – Device will indicate Wi-Fi signal strength [Device must be paired to a Wi-Fi]

3 Taps – CDMA Module Service Provisioning (OTAP)

4 Taps – Device will force a firmware upgrade [Device must be paired to the a Wi-F- router]

5 Taps – Device will factory reset and lose connection to any Wi-Fi it was previously attached to.

  • Should any pairing issues occur, press the SW1 button 5 times to factory reset and start the pairing process over.

Activity (LED) Lights

LED 1 – is used for DHCP & Network connection diagnostics:

  • Solid: Indicates a connection has been made to Alula. (The device is Online)
  • 3-Flashes: Indicates the device is not connected to the Internet or is not assigned an address from the router
  • 7-Flashes: Indicates the device is still working on “AP Configuration”, therefore is not connected  to the WIFI Network.

 LED 2 –

  • Used to indicate keybus connectivity 

LED 6 (When not connected to a Wi-Fi Router)

  • Flashing: Indicates device is searching for a router in WPS mode.
  • Solid: Indicates the device has found a router via WPS Mode. 

LEDs 3 to 6 (When connected to a Wi-Fi Router)

  • Displays signal strength, indicated on device startup and updated every 4 hours

Which routers will work BAT CDMA WIFI

The following routers will with the the BAT CDMA WIFI:

  • Will only connect via WIFI to B or G routers


Please note the BAT CDMA WIFI is not compatible to N (only) wireless routers.

Connect+ CP-01 Compliance Features

Connect+ added CP-01 compliance features in firmware version The following article covers the functional changes for compliance.

  • CP-01 compliance for false alarm reduction.  Functional changes are:
    • Silent arming is no longer allowed to latch on Touchscreen or Keypad.  Must be enabled for each arming.
    • No delay arming is no longer allowed to latch on Touchscreen or Keypad. Must be enabled for each arming.
    • Auto Stay Arming.  When arming to AWAY, revert arming level to STAY if no entry/exit door opens/closes during exit delay.   This is optional, but defaults to enabled.  This applies to arming from on-site devices only.  Remote arming & keyfob arming are exempt.
    • Exit Delay Restart.  Automatically restart exit delay (1 time) if an entry/exit door opens/closes then opens again during exit delay.  This is optional, but defaults to enabled.
    • Alarm Abort Annunciation.  Annunciate that an alarm report has been aborted (no alarm report sent to CS), by sounding 2 short beeps on siren 3 seconds after canceling an alarm. This is optional, but defaults to enabled.
    • Alarm Cancel Annunciation.  Annunciate that an alarm report has been canceled (an alarm cancel event sent), by sounding 3 short beeps on siren 3 seconds after canceling an alarm. This is optional but defaults to enabled.
    • Alarm Cancel Window.  An alarm cancel event will be sent when the panel is in alarm, the alarm event was reported and the alarm is canceled within the first 10 minutes.
    • Event Reporting Delay.  Alarm events will be delayed in being reported to CS by the Event Reporting Delay time (defaults to 30 seconds).   Life safety, silen tpanic and holdup events are not delayed.
    • Swinger Disable.  Zones that go into alarm multiple times within an arming cycle will be disabled when the number of alarms exceeds the programmable Swinger Threshold (defaults to 2 alarms per zone).   Zones are re-enabled by disarming.
    • Recent Close event will be reported along with the alarm event when an intrusion alarm occurs within 2 minutes of arming.
    • Exit Error event will be reported along with the alarm event when an entry/exit zone is left open at the end of exit delay.
    • Zone states are ignored for 60 seconds after power up of the panel.  This applies to power up resets only.  Zones are active immediately for all other resets.
    • When arming silent, the exit delay time is doubled (up to 255 seconds).
  • New options required for CP-01:
    • Auto Stay Arming.  Defaults to enabled.
    • Exit Delay Restart.  Defaults to enabled.
    • Alarm Abort Annunciation.  Defaults to enabled.
    • Alarm Cancel Annunciation.  Defaults to enabled.
    • Event Reporting Delay.  1-45 seconds, default =30 seconds.
    • Swinger Threshold.   1-6, default = 2.

General Z-Wave Tricks & Tips

General Z-Wave Notes

  • Z-Wave has limited range, so install devices close together.  50 feet max, even less if there walls in between the devices.  If customer wants to place a device farther than this, or customer is having range issues, place some devices in between the IGM/Connect+ and the end device to fill the gap.  Z-Wave messages should hop from device to device, each device that has wall power usually acts as a repeater (mesh system).
  • Every device has its own way to enroll into the IGM/Connect+, so please refer the manual.  Some require a single button press, some require two, some require a key code sequence; they’re all different.
  • Low batteries in door locks can cause a myriad of problems.  It is not much of an issue with Schlage or Yale locks, but mostly an issue with Kwikset locks.  Even if the battery level is reporting 70% life with Kwikset and it’s having problems, replace the batteries.

Adding & Deleting Devices

Adding & Deleting Devices 

1. Prior to adding a new device, if that device has ever been previously used with any other system, or if you’re not sure, the device MUST be first deleted to remove old enrollment settings from the old system.

2. If deleting a device, and either the website or mobile app says “failure”, you MUST try to delete the device again until you get a “success”. You may have to delete a device 2-3 times in some rare cases. Getting a “failure” when deleting the device may leave it in an unknown state, able to enroll or not, or partially enroll and cause hidden problems later.

3. After a device has been successfully deleted from the old system, (or removed from the current system), now may now attempt to add the device. If during the add process you get a “failure” at any point, you MUST start the process over by deleting the device before trying to add it again. Attempting to add the device again without first deleting it, again may cause the device to get stuck in some half enrollment state.

4. If a household has multiple devices, it is good practice to unplug or unpower the other devices while trying to add or remove a new device. Once the IGM/Connect+ is in ADD or DELETE mode, ANY device in the vicinity can be added or deleted.

  • Some devices, such as the Linear light switches, will automatically respond to any “add” or “delete” command from the IGM/Connect+ (if they’re un-enrolled) even without the installer pressing any buttons! If many of these switches are all powered at once, the first light switch that responds will be added and you will have no idea which one it was, or one that you didn’t intend. This is especially troublesome when trying to delete one of these light switches, but every other light switch on the system is responding to the command all at the same time, so you have no idea which light switch was actually deleted.
  • Many device autonomously report state changes, if a device such as a thermostat decides to send a temperature report at the same time you are adding or deleting a new device, the IGM/Connect+ may accidentally remove, or re-add the thermostat instead!
  • When enrolling devices, it is good practice to have them within direct range of the IGM/Connect+. The IGMs DO support adding or deleting devices across a Z-Wave network without direct range, however many devices on the market do not support this feature and it doesn’t always work correctly or reliably.

The IGM is not joining my Vista panel properly.

  • Disable Remote Interactive Services (RIS) on the Vista:  *91 on older systems was referred to as the “Call Waiting” feature.  It now has been expanded to include “Remote Interactive Services” in support of the Tuxedo keypad from Honeywell.  This must be disabled (*91=0) for our IGM to join the Vista properly.
  • Some systems may have Keypad Lock-out enabled.  This is option *188 on the Vista panel.  While the IGM will work with this feature enabled, if there is a PIN code programmed on the SecureNet Dealer Portal that doesn’t match the codes in the panel, it is possible to have a Keypad Lockout condition occur.

My IGM is not joining the panel.

Ensure the manufacturer selector switch is on the proper setting.  UTC=Concord; HW=Vista; CDX=Interlogix NX Panel; DSC=DSC Power Series. If selected properly check wiring diagram in the IGM manual. 

If the CS LED is blinking

If the Platform LED is blinking

If both status (CS and Platform, 3rd &4th) LEDs are OFF

How do I get my IGM to support partition 2 on my panel?

The IGM can support Event Reporting and Zone Reporting from multiple partitions. This can be configured at the bottom of the System page under the customers account. Unchecking the options will enable the reporting for additional partitions. The IGM and associated SmartLink application will only support arming and disarming the first partition.

The partition number is included in the “group” field of the event report. Based on a limitation of information from the DSC panel, partitions 3-8 will report as partition 1. Partition 1 and 2 for all panel types will send the correct partition number.